Free delivery on all UK orders £20 + & low cost international shipping rates
Online for Equine offer the Gold Label Citronella Compound Oil.
Ideal for summer application to horses when the special long lasting base prolongs the aroma of citronella and other oils.
Please note citronella in itself is not a banned substance and therefore can be used for aromatherapy.
Available in 500 ml refill, 500 ml spray, 2 litre and 5 litre.
Online for Equine - NAF Five Star Reward Loyalty Scheme
We have teamed up with NAF to bring you their incredibly popular loyalty scheme through our website. This scheme allows you to collect a gold star for every NAF purchase made over the value of £25. Once you have earnt five stars and have a complete loyalty card, you will receive an electronic £10 voucher to purchase NAF products through www.onlineforequine.co.uk. Visit our range of NAF products.
Terms and Conditions
1) The scheme starts on 25/09/19 and stars cannot be backdated for purchases made before this date.
2) For every transaction containing £25 worth of NAF product you will receive one gold star. This is cumulative e.g. if you spend £50 on NAF products in one transaction, you will receive two gold stars.
3) Online for Equine store these gold stars for you and once you have received five stars, we will send off your completed card to NAF; this happens on the last working day of the calendar month. You will not receive a physical card.
4) You will receive a £10 NAF Five Star Reward voucher; this voucher is electronic and can only be used on the website www.onlineforequine.co.uk toward NAF products. The voucher can only be used by the email address you have registered with us and will not be transferred under any circumstances. This voucher has a lifespan of three months; after this time the voucher will expire and cannot be reactivated.
5) This offer is exclusively for UK residents who are over the age of 18; employees, agents or families associated to Online for Equine Limited and NAF are prohibited from participation.
6) There is no limit to the number of vouchers you can receive through this scheme.
7) The Promoter reserves the right to withdraw this promotion or amend it at any time but will use all reasonable efforts to minimise the effect to the participant to avoid consumer disappointment.
8) NAF vouchers have no monetary value and cannot be exchanged for cash / store credit.
9) By agreeing to participate in this scheme, you agree to adhere to the stipulated terms and conditions.
10) NAF vouchers can only be redeemed against full priced NAF products.
Each product displays a despatch timeframe message for your information once you have selected your size and colour requirements ‘Your item is expected to leave us in…’. This is the estimated time it takes for your item to come in from our warehouses to be prepared for despatch; if purchasing multiple items, please use the longest time stated when calculating when your parcel will arrive. Orders will not be partially shipped unless specifically requested.
Once despatched, goods will be received inline with your courier selection:
If you are happy to wait for you order, our economy Royal Mail/Parcelforce service Tracked 48 usually takes 2-3 working days to arrive; you will be notified by Royal Mail/Parcelforce of the day your parcel is due for delivery and a four hour window for delivery will usually be provided by SMS or email. This service is free for orders over £20; there is a £4.99 charge if you do not meet this order value.
If you need an order promptly we advise you use our DPD 24 service which provides a one hour delivery timeslot, regular SMS & email updates as well as redelivery options should you miss the delivery/are unable to be in at the time stated. This service is chargeable at £5.99 for orders under £250 and is free thereafter.
If you require your order urgently, please call our team on 01785-472221 prior to placing your order and we will do our best to accommodate.
For more details about our delivery options including European and International deliveries, please visit our delivery information page.
Christmas refunds & exchanges.
We have extended our returns period to give you peace of mind whilst Christmas shopping; returns will be accepted up to 31/01/2021 for all orders placed after 5th November 2020. Happy shopping!
Items returned within 30 days of their receipt date are eligible for a full refund or store credit providing they are returned in new, resaleable condition in their original packaging. Please do not use packaging tape directly on product packaging.
Refunds will be credited back to the original form of payment used for your purchase.
We offer a low cost returns service which covers the cost of returning your item and receiving your replacement order, further details can be found on our returns and exchanges page.
Give us a shout if you have any other questions or need any help with your order.