All UK mainland orders are shipped with Royal Mail or Parcelforce and are usually received within 2-5 working days. If you require your order urgently, please call our team on 01785-472221 and we will do our best to accommodate.
Shipping to UK Mainland is always free when you spend over £40; we use a fully trackable service for peace of mind.
We ship International orders using a variety of couriers; tracking will be provided upon dispatch. Not all items can be shipped Internationally due to customs restrictions so please check your countries' declarations prior to ordering.
Items returned within 30 days of their receipt date are eligible for a full refund or store credit providing they are returned in new, resaleable condition in their original packaging.
Refunds will be credited back to the original form of payment used for your purchase.
We offer a low cost returns service which covers the cost of returning your item and receiving your replacement order.
Give us a shout if you have any other questions or need any help with your order.
For all dirty ponies who want to clean up and stand out from the crowd, we have created this perfect pink shampoo which not only smells fab it cleans deeper and shines brighter. So, to pimp up your pony, add Pimp My Pony Shampoo to your water and work up the suds! Give your pony the wow factor and prepare to be DAZZLED!